Twice this past week I've been told by a short sale listing agent that they have hired an outside "negotiator" to handle the dealings with the bank. When I asked why, each agent told me that they were "too busy" to call the banks.
Too busy? Really? Doing what? Isn't that kinda, like, our job to make sure these transactions are handled smoothly? Sure, I can see needing help if you have 10+ short sale listings, but if you have only one or two...? No, it's no fun to spend 20 minutes on the phone with the bank once or twice a week. But if a Realtor can't fully service a listing, should s/he be taking it at all?
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