Sunday, November 09, 2014

10 types of Real Estate Agents to Avoid

Readers, this was written for other real estate agents but it will be amusing for home buyers and sellers, too.  I so wish I could name names here.  This article originally appeared in the Trulia Pro Blog and was picked up by Inman News.  The writer is Jovan Hackley and the entire text of the article is here.  I've edited this for home sellers and buyers, rather than just real estate agents.

1. The agent who could use a little more training …
Expertise and experience are two different things. Unfortunately, many of you said that there are too many agents who are simply undertrained, and it can show during the transaction.
My comment: this may surprise you, but it is truly #1.  But as with all other professions, it takes a long time to learn the ropes.  Many people get into selling real estate because it looks easy to make a lot of money. (Sound of cackling laughter.)  But experience is the only true teacher.
2. The agent who misses all of the contract deadlines — and doesn’t know it …
We’ve all run into that agent who hasn’t seen a deadline he couldn’t miss.
My comment: See #5 and #7.

3. The agent who always overpromises and underdelivers …
Ambition is good, but according to those in the industry, making a promise that can’t be kept is a deal breaker! Clients and other agents remember those who talk a big game without bringing home the win.
My comment: if you are reading this blog, you've probably investigated local real estate enough to run into agents like this.  Be careful of standard sales pitches.
4. The agent who forgets everything and anything …
Showing appointments are a shock! Four out of 5 of their clients insist they forgot! They’ve had scheduling conflicts the last three weeks in a row!
My comment: This just forces that agent's clients to do the remembering for them.  And that's not what the clients are paying them for, is it?
5. The agent who avoids (OK, ignores) every call and email …
When you’re trying to close a solid deal for your clients, there can be nothing more frustrating than working with someone who won’t return calls, listen to voice mails, or return calls.
My comment: like, you have something better to do? Like what? Solving the crisis in the Middle East? And don't tell me that you didn't get the message -- you have your iPhone implanted where your ear used to be.
6. The agent who quotes crazy high prices to win a listing …
Winning a listing is great — unless in the process you’ve ruined your client’s chance of closing in a timely fashion. One big complaint we’ve heard from agents across the country is on others using bad pricing tactics to win clients. The reality is that market value won’t move based on any delusions.
My comment: good sales comps are those that are closest in time, closest in distance, closest in size and condition.  Home sellers, have you been shown this data? I hope so.
7. The agent who doesn’t focus on the details …
There is a lot expected of real estate agents. You’ve got to be able to see the bigger picture and hone in on the details. Whether it’s dealing with deals, presenting an offer or reading emails, thoroughness is a valuable skill in this industry. And those who don’t have it can be a headache to work with.
My comment: some agents are just focused on getting the listing. Again, if you're still reading this blog, you've probably investigated the local market enough to know who these folks are.
8. The agent who tries to be a big bully …
Agents whose methods of moving a transaction along always involve voice-raising and choice words scored high on the drives-me-nuts scale.
My comment:  Shouldn't people who value their work and their clients have at least a little class? Agents, please -- stay away from the phone when you are drunk and angry. Or just feeling mean.
9. The agent who doesn’t anticipate potential problems …
Real estate deals are about getting clients to closing the best way possible. That’s impossible if an agent is always getting tripped up by transaction surprises.
My comment: some problems are unimaginable in advance, but here's where well-rounded experience with transactions comes in.  Experienced Realtors anticipate problems in advance. 
10. The agent who’s dangerously walking that “ethical” line …
The last and least liked of all the agents are those who are actively unethical. Those who get the deal done by treading in the gray area of the law or jeopardizing someone tend to make other agents uneasy. And that’s understandable!
My comment: this happens, and it really is scary.  When an agent in a transaction behaves unethically, all of our licenses are at risk.  And we risk lawsuits, too.  

I hope you've enjoyed this! If you're a long-time reader of this blog, you know that I give shout-outs and props to good real estate agents.  Feel free to call me and ask me about the good guys. 

No comments:

Post a Comment